MGH/McLean Residency Training Program in Psychiatry

Massachusetts General Hospital and McLean Hospital, Harvard Medical School

Edition Massachusetts General Hospital, 1999

PART 3 / CH 4

Triage in the APS

Alexa Bagnell and Chris Finn

Triage is both a place (located in the front of the ER in the glass- enclosed area) and a state of mind (the decision about where to put a patient).

1. Answer page quickly and get patient’s name to see if APS has gotten a referral.

2. Go to triage immediately. If available, bring nursing staff with you. Decisions to be made at triage include:

Triage to APS or Medicine?

Reasons to triage to medical service: Any acute medical problems? Severely intoxicated (e.g., at risk to aspirate)? Overdose? Change in mental status of unclear etiology?

Where should the patient go?

(i.e., Would I be worried if this patient left without evaluation?) All patients sent on section 12 should be held in a secured area until evaluated by an MD.

3. Useful questions to be asked at triage (if circumstances allow):

- suicidal/homicidal ideation

- last use of drugs, EtOH

- last hospitalization (where and when)

- name of outpatient treaters

MGH triage options

LocationInclusion criteriaExclusion criteria
APS clinic waiting room

(day)

Minor waiting room

(night)

(does not meet criteria for commitment)

- not suicidal

- not homicidal

- in good control

(“would you be worried if this patient left?”)

- agitated

- intoxicated

- suicidal

- homicidal

- acute medical issues,

- s/p overdose

Holding room- suicidal

- psychotic, needs a quiet/safe place;

in good control

- needs restraints

- acutely suicidal

(needs monitoring)

- risk of withdrawal

- risk of seizure

Secured waiting

room

(must consider acuity of other patients in area)

- mildly intoxicated

- suicidal

- in good control

-agitated

-violent

-s/p overdose

-acute medical issues

Major multipurpose

(generally in restraints)

- intoxicated

- active medical

issues

- s/p overdose

- actively suicidal,

agitated, violent

- overflow from

APS holding rooms

- safe in less restrictive

environment

- victim of trauma or

violence (avoid

restraint if possible)

Pediatricsage<18see Acute Mgmt of the Agitated Child